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Eight years ago, I taught a course called Programmatic Buying Foundations. The pitch, right there in the...
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I provide some pro bono consulting to a retailer located on the Upper East Side of New...
A bookstore’s holiday ad campaign went live with garbled text and a swapped product photo, and nobody...
Reddit’s share of ChatGPT Search citations fell sharply in mid-August, according to new tracking data from Promptwatch....
Rand Fishkin, the co-founder and CEO of SparkToro, posted on LinkedIn on July 24, 2026, to say...
Bias is not what you think it is. When most people hear the phrase “AI bias,” their...
Today’s Memo is a full refresh of one of the most important frameworks I use with clients...
